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You can contact our online service by online tools, email, telephone, skype, etc. to tell us about your requirements. Our sales manage will reply to you in 24 hours.

Lochamp is professional in the biomass equipment production. We can provide you the best solution according to your real condition and your requirements. So when you consult, pls tell us your raw materials, including the shape , length and the moisture, the capacity you need, the diameter of the final pellet, the fuel of the dryer; and whether you need packer or not.


    According to the information you supplied, our engineer will provide you a perfect solution by designing a flow diagram of the biomass production line and telling you the details about the arrangement of the equipment, the store of raw materials and the configuration of personnel.


    Once the contract was signed, and the down payment was payed, we would arrange product department to produce equipment immediately. The date of delivery is 45-60 work day in general.

    The floor space of lochamp is over 40000 square meters. In order to ensure the precision and high quality of product, lochamp has it’s independent modern CNC machining center. Adopting international advanced technology, lochamp has professional equipment, such as CNC laser cutting machine, CNC bending machine, fire cutting machine, automatic arc-submerging welder, CNC shearing machine, and so on.


    We will loading and deliver goods for you according to the dispatch bill after the debugging.


    One or two engineers will be sent to your country to guide the equipment installation. After installation, lochamp will in charge of the single equipment debugging, online debugging, and test run with materials. Lochamp will ensure the equipment can run normally under the condition of full load.


    Engineer can train operation staff for you, tell you how to maintain equipment and how to solve little problems in daily life.


    After installation and debugging, you can contact LoChamp if there is any problem about equipment or you wanna extend the production capacity. We will provide you the best solution.

After Sales Service

  • Service Introduction

    Our company has a after sales service sector, taking in charge of the after sales service and technology advisory service to feed production equipment, organic fertilizer equipment, silo and other products. No matter it is within or beyond the warranty period, we will send maintenance personnel to your sites in 24 hours after receiving your messages. They will repair the faulted equipment, trying to avoid the cost loss caused by machine failures.

  • Service Concept
    Service goal:
    win customers’ satisfactory with our service quality.
    Service principle:
    within the warranty period, we will provide you with free repair and replacement of the damaged spare parts caused by quality problems. If beyond the warranty period, you only need to pay the cost of the spare parts. And if the equipment failures are caused by your human factors, you need to pay the cost price for our maintenance or spare pasts. Taking the principle of favorable price, considerate service and reliable product quality, we ensure that the technicians are available to providing you with all kinds of technology services all the time. This helps you solve the technology or equipment problems during the production process in a short time.
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